Privacy Policy

Privacy Policy

Introduction

Welcome to https://on-the-border-gourmet-tortilla-chips.chicagotortillachips.com (hereinafter referred to as “On The Border Gourmet Tortilla Chips,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal data. This Privacy Policy details how we collect, utilize, protect, and disclose information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with On The Border Gourmet Tortilla Chips, including:

  • Our primary website located at https://on-the-border-gourmet-tortilla-chips.chicagotortillachips.com.
  • Any mobile applications or services offered by us, as well as any third-party apps or services linked to our platform (but please note that these external resources have their own privacy policies).
  • All interactions with our customer support through emails, phone calls, text messages, and social media platforms.

Processing Activities

This Privacy Policy guides how we process your personal data when:

  • You sign up as an authorized user for our services or applications.
  • You visit any of our websites that reference this Privacy Statement.
  • You communicate with us via newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Your username, registration details, and profile settings.
  2. Payment Information: Credit or debit card numbers, billing addresses, and payment history when you make purchases on our platform.
  3. Financial Information: This may include bank account details, investment portfolios (if relevant), or financial records associated with transactions.
  4. Purchase Information: Details about products purchased, including quantities, order dates, and purchase amounts.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and other similar data from your mobile devices when you access our services.
  6. Location Data: Your geographic location data (with your consent) for personalized service and marketing.
  7. Feedback: Reviews, ratings, comments, and responses provided by you to enhance our products and services.
  8. Social Media Information: Personal data shared through social media platforms when you interact with our content or engage in contests/promotions on such platforms.
  9. Product Information: Details about products of interest, preferences, and any inquiries you submit to our customer support team.

We collect this information using multiple methods: direct user input, automatic collection through our technologies (such as cookies), and third-party data providers who assist us in maintaining accurate records.

Cookies

We employ cookies for various purposes to enhance your experience and improve our services:

  • Strictly Necessary: These cookies enable core functionalities like remembering login details or keeping items in a shopping cart.
  • Preference: They remember user preferences, such as language settings, to provide customized experiences.
  • Analytics: Cookies track website usage, enabling us to analyze user behavior and enhance our platform’s performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

The length of data retention varies based on the type of information and relevant legal requirements:

  • We retain personal data as long as necessary for the fulfillment of the purposes for which it was collected or as required by law.
  • Once the purpose is no longer applicable, we securely delete or anonymize your data to protect your privacy.

Security Measures

On The Border Gourmet Tortilla Chips implements robust security measures to safeguard your personal data:

  • We employ encryption for secure data transmission and storage.
  • Our third-party processing partners adhere to strict security standards to protect the information we share with them.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us immediately at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing, port your data, object to certain uses, and seek non-discrimination in employment-related processes.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at contact@on-the-border-gourmet-tortilla-chips.chicagotortillachips.com or via postal mail to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and we will post the updated version on our website. We encourage you to review this policy periodically for any changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

  • Email: contact@on-the-border-gourmet-tortilla-chips.chicagotortillachips.com
  • Postal Mail: [Address provided on the website]